Privacy policy

What information we hold about you

The type of data that we collect and process from you can include:

• Your name or username

• Your email address

• Your IP address

Further data may be collected if you choose to share it, such as if you fill out fields on your profile, or order a product or service from us. This information can include personal bios, place of residence, your mailing address, or your phone number.

Typically, we collect some or all of this information in the following cases:

• When you join our Discord or create an account on our website

• When you fill out our contact form

• When you browse this site (see "Cookie policy" below)

• When you fill out fields on your Discord profile

• When you place an order at our shop

HOW YOUR PERSONAL INFORMATION IS USED

We use your personal information in the following ways:

• For the purposes of making you a registered member of our Discord or website, in order for you to participate or use each

• To inform you of activity on our Discord or website, or to send notifications regarding orders placed on our shop

• To generate web analytics that provide us information regarding how users interact with our website (typically via a anonymized unique identifier)

In addition to notifying you of activity on our website, shop, or Discord, from time to time we may wish to communicate important information (such as newsletters or announcements) by email. You can opt-in or opt-out of such emails at the time you provide your email to us, and we are upfront about how we use contact information in all cases.

ANALYTICS

Finally, we may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser, or type of device you're using. This information is used purely for the purposes of analytics.

We use the newest version of Google Analytics (Google Analytics 4), which is privacy-focused (primarily though the use of anonymized unique identifiers rather than IP addresses).

Keeping your data secure & your data rights

We are committed to ensuring that any information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect; these include data encryption, multi-factor authentication, and the use of platforms and tools that are GDPR and PCI-DDS compliant.

COOKIE POLICY

Cookies are small text files which are set by our website on your computer, that allow us to provide certain functionality on our website, such as login authentication or the persistence of certain preferences. While they are not required to use our website (and can easily be blocked), we recommend that you enable them for convenience.

YOUR RIGHTS

You have a right to access the personal data we hold about you, or to obtain a copy of it. To do so, please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.

You also have the right to request the erasure of your personal data. Please contact us if you would like us to perform this.

Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept this policy, then please do not use our website or Discord.

CHANGES TO THIS POLICY

We may make changes to this policy at any time. If we do, you may be asked to review and re-accept the information in this policy, in order to ensure that you understand and accept the terms outlined in the policy.